1. Is there an age requirement to buy pouches?

Yes, you must be 18 years or older to purchase pouches. We strictly enforce age verification during the purchasing process to ensure compliance with legal requirements.

 

2. How do I place an order?

Placing an order is easy! Simply browse our product selection, choose your desired flavor and add the items to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order. You’ll receive a confirmation email with your order details.

 

3. What is your return/refund policy?

Due to the nature of nic products, we do not accept returns. If you receive a defective product, please contact our customer service team within 10 days of your purchase, and we will gladly find a solution for you via the manufacturer.

 

4. When does my order ship?

Most orders ship Same Day *Monday - Friday* during high demand periods can take up to 2 Business days.  

 

5. Where do you ship from?

All orders are shipped from our Canadian Warehouse.